Support

HYBRID’s Support & Solution Team covers the whole lifecycle of your software – from planning over implementation and utilization up to optimization. We take care of your questions, issues and emergencies in our central tracking system, which creates transparency for you and us.

You can send us an e-mail or call our hotline during working hours. Special agreements for emergency calls outside the usual hotline time can be arranged.

More regional support organisations are available, please ask your local HYBRID contact for the details.

Support DACH/CEE/ME:
Hotline: +49 761 70 776 713
E-Mail: support-de@hybridsoftware.com

Support US:
Hotline: +1-215-550-6243
E-Mail: support-na@hybridsoftware.com

Support Northern Europe/ROW:
Hotline: +32 9 247 01 21
E-Mail: support-be@hybridsoftware.com

Support France
Hotline: +33 1 59 03 06 41
E-Mail: support-fr@hybridsoftware.com

Support UK & Ireland
Hotline: +44 1223 968446
E-mail: support-uk@hybridsoftware.com

Support Australia
E-mail: support-au@hybridsoftware.com

Support China
E-mail: support-cn@hybridsoftware.com

Support Italy
Hotline: +39 02 3056 7113
E-mail: support-it@hybridsoftware.com

Support LATAM
E-mail: soporte-la@hybridsoftware.com

Support Spain and Portugal
Hotline: +34 936 26 91 20
E-mail: support-es@hybridsoftware.com