Reporting directly to our Project Manager, we are looking for a dedicated and professional Application Specialist. In this role you will provide first class support to our customers throughout the US.

Responsibilities

• Ability to provide product training to customers:
• Presenting information and education on our products in the way they can understand easily
• Respond to questions in a professional and respectful manner
• You will be responsible, together with your team members, for the Customer Service Support and After Sales Services for our off-the-shelf software products
• Troubleshooting any problems related to the use and implementation of our software
• Reporting back to our development teams any recurrent issues that arise through our internal tools
• Ensure that the current systems at the customer stay up to date and guarantee a continuous service

Qualifications:

• Analytical thinker with excellent problem-solving skills
• Flexible & mobile / Good Time Management
• Having a service-minded attitude
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Professional and pleasant telephone/email communication skills
• Knowledge of java scripting
• Proficient with the ability to quickly learn an array of computer hardware and software

We Offer:

• A competitive salary in acccordance with your experience
• An excellent benefits package including Medical / Dental / 401K and more
• Being part of a successful and growing global company

Download the job description as PDF here.

Location: Remote (Work from home) / Some travel required
Email inquiries: HR-NA@hybridsoftware.com

Apply for our open position of Graphic Arts Software Sales Executive in Barcelona, Spain

We are looking for a highly motivated and experienced Sales Executive to lead the sales of specialist software in the graphic arts sector. The ideal candidate will have a solid understanding of the market for digital printing, pre-press, and automation solutions in this sector, and will be familiar with the specific needs of customers in the industry. You will be responsible for identifying new business opportunities, developing long-term relationships with customers and helping them understand the value and impact our technology solutions can have on their operations.

Email your application to info-es@hybridsoftware.com or to contact us at T: +34 936 269 120 if you have questions.

Your Responsibilities

• Business development: Identifying and prospecting potential customers in the graphic arts industry (especially in the label and packaging segments) within the Iberia area.
• Management of the full sales cycle: From initial prospecting to contract closure, including product presentations, software demonstrations and price negotiation.
• Consultancy and technical advice: Understanding the technical and commercial needs of customers to offer customised solutions that maximise their
• productivity and quality in printing and graphic design processes.
• Customer relations: Develop and maintain strong business relationships with existing and potential customers, providing a high level of service and follow-up.
• Coordination with internal teams: Work closely with technical support, marketing, and product development teams to ensure customer satisfaction.
• Meeting sales targets: Achieving and exceeding monthly, quarterly, and annual sales targets as defined by the company.
• Market analysis: Keeping abreast of trends in the graphic arts industry and new technologies to identify future opportunities and challenges.

Your Qualifications

• Experience: At least 3-5 years of experience in B2B software sales, preferably in the graphic arts, digital printing or related technology solutions sector is a plus.
• Technical knowledge: Familiarity with pre-press workflow, digital printing, colour management and process automation in the printing industry.
• Sales skills: Experience in managing the full sales cycle and identifying business opportunities.
• Customer focus: Ability to understand and communicate the value of complex solutions to customers with different levels of technical knowledge.
• Communication skills: Excellent interpersonal and presentation skills to interact effectively with different customer profiles.
• Willingness to travel: Ability to travel within the assigned area and attend customer meetings, trade shows and industry events.
• Languages: Fluency in Spanish and English. Knowledge of Catalan is an asset.

We  Offer

• Competitive compensation package.
• Growth opportunities within an innovative and expanding company.
• Ongoing training in cutting-edge products and technology solutions in the graphic arts industry.
• A dynamic and collaborative work environment.

Download job description as PDF here.

For our offices in Merelbeke, Belgium we are currently looking for a highly motivated Software Tester. You will join our QA team, which assists the development team in delivering high-quality software products to our customers.

Your Responsibilities:

• You will carry out manual and automatic testing on our interactive applications.
• You will carry out manual and automatic testing on our workflow products.
• You are in direct communication with Development for problem analyse and testing.
• You could be involved in activities such as requirements analysis, planning, test design, security and vulnerability testing, performance, releasing, documenting, training and post-release support.
• You will have the opportunity to develop and support automated testing scripts and procedures.

Your qualifications:

• Experience of manual testing (experience with test automation tools would be a bonus but not necessary).
• Scripting languages.
• Good written & verbal communication and the ability to work in a team.
• A good understanding of the software development process will help.
• A degree in ‘computer science’ or ‘graphics and digital media’.
• Fluent in reading, writing and speaking in English.

What we offer:

• We offer a job with flexible working hours, and a relaxed working atmosphere.
• A competitive salary in accordance with your experience.
• Excellent terms of employment in an international focused organization
• Informal work climate and variable working-hours.
• At Hybrid Software we value our customers and our employees. We have a flat organizational structure and we strongly encourage any initiative coming from our people.

Don’t hesitate to send your resume to HR-europe@hybridsoftware.com or to contact us on +32 9329 5753 in case you have any questions.

Download the job description here.

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Solution Engineer