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Hybrid Software: Frontdesk OLM

Web-based print management portal for streamlining your customer interactions.

frontdesk

  • Regular clients easily log in, create a new print job, and upload files to get the production process rolling.
  • Allows a custom unique look and feel for each customer company, complete with their logo and corporate colors, to show your customers how important they are to you.
  •  With MIS integration, CSRs can take customer-submitted data and turn it into a live print job ticket with a single button click, eliminating duplicate data entry of information your customer has provided for you.
  •  Another click, and the job and files are off to the Prepress department, either into your file server or directly into an automated prepress workflow.
  •  When prepress is finished, the job becomes a proof project with full control of who gets notified for proof approval, and in what order. Set up groups of relevant customer employees and internal stakeholders for all of that customer's projects, or change up the approval chain project-by-project as needed.
  •  Email notifications are highly configurable, with text and graphics to complement your company's image and its message.
  • With the optional Frontdesk Store module, your business-to-business customers can conveniently order and re-order frequently purchased stock print items from the same portal used for job upload and proofing.

 

FrontDesk - Dashboard :: Manage your jobs, proofs and orders from the convenience of a single screen. FrontDesk - NewOrder :: Customer can order products with specs customized for them. FrontDesk - OrdersInProgress :: Track the progress of your proof projects as they make their way through multiple approval steps. FrontDesk - OnLine Proofs :: Customers can see all proofs that require there attention. FrontDesk - Completed Orders :: See completed orders and reorder from a past order. FrontDesk - Dashboard :: Manage your jobs, proofs and orders from the convenience of a single screen. FrontDesk - NewOrder :: Customer can order products with specs customized for them. FrontDesk - OrdersInProgress :: Track the progress of your proof projects as they make their way through multiple approval steps. FrontDesk - OnLine Proofs :: Customers can see all proofs that require there attention. FrontDesk - Stock Items :: Simple finished goods inventory view for ordering inventoried items.


Please contact us to schedule a demo.

 

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Hybrid Software GmbH
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79100 Freiburg, Germany
Phone: +49 761 610 6 612
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